Refund policy
Thank you for shopping with Thriving Royalty Designs. We strive to provide high-quality products and exceptional service to all of our customers. Please review our return policy below:
All Sales Are Final
All purchases made through Thriving Royalty Designs are considered final. Due to the nature of our products, we are unable to accommodate returns or exchanges for both digital and physical items. Please ensure your order details are correct before completing your purchase.
Order Issues
If there is an issue with your order, such as damage during shipping, missing items, or incorrect products, please contact us at info@thrivingroyalty.com within 5 days of receiving your order. In your email, kindly include the following information to help us address your concern promptly:
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Your full name
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Order number
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A detailed description of the issue
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Photos of the product(s), if applicable
Our team will review your submission and work with you to resolve the matter as quickly as possible. Please note that we reserve the right to determine the appropriate resolution on a case-by-case basis.
Additional Information
By placing an order with Thriving Royalty Designs, you acknowledge and agree to the terms of this return policy. For any questions or concerns prior to placing an order, feel free to reach out to us at info@thrivingroyalty.com.